Exelegent is a professional services company that specializes in information security and healthcare compliance. We’re headquartered in Freehold, NJ with a technology development data center and lab in Newark, NJ, and a 24/7 NOC, call center, and R&D team in L’viv, Ukraine. We provide technology solutions, healthcare services, cloud environments, and information security and healthcare compliance services to medium-sized and enterprise organizations.
Location: Freehold, NJ
Position: Full-time
Starting date of the contract: As soon as possible
Exelegent is hiring a Technical Engagement Manager (TEM), with a focus in Security and IT, to lead our consultant and client teams. Technical Engagement Managers manage and deliver products and services that enable our customers to realize their business objectives. These engagements focus on a full platform of Cyber Security solutions to help our customers develop and maintain a secure computing environment.
We provide a wide variety of Security and IT projects for customers and partners, providing collective customer experience, best practices, and obsessing about strong success for our customers. Our team collaborates across the entire organization to bring access to product, service, and training teams, to deliver the right solutions and drive innovations for our customers across all industries. Technical Engagement Managers help customers make decisions to meet their technical and business objectives by providing best practices, proactively identifying and closing project gaps.
Expertise:
· Collaborate with sales, pre-sales, engineering, training, and support teams to seek to understand our customer’s needs, their business, how success is defined, and ensure that we are exceeding expectations in delivery and developing valued solutions
· Experience leveraging formal project management and development methodologies on high-level engagements
· Possess deep knowledge of project management best practices and how to apply them in an effective yet pragmatic way across any size and complexity project
· Understanding of technology principles and services including security, infrastructure, business applications, data management, and application platforms
Solutions:
· Lead individuals, teams or multiple groups and play an active role in analyzing project goals, creating a plan to achieve those goals and then driving the team members, customer stakeholders/SMEs, and potentially other third parties to achieve those goals while understanding the overall environment and any limitations to execution
· Actively look for ways to improve process efficiencies and effectiveness
· Ability to apply strategic thinking and demonstrate understanding of requirements to execute
· Ability to make decisions guided by policies, procedures, and business plans with limited guidance
· Business and financial acumen
· Business case development
Delivery:
· Plan, organize and manage all phases of a project lifecycle to ensure successful delivery. This includes developing and managing project governance plans, project schedules, team goals, defining success criteria, project milestones, and budgets
· Play an active role in managing project goals and driving teams to achieve customers’ business outcomes by managing issues, risks, decisions, and action items
· Ability to take ownership, work under pressure and meet deadlines
· Ability to challenge, recommend and redirect teams as well as manage expectations
· Take proactive steps to ensure teams meet or exceed expectations
· Work effectively in a dynamic environment with changing priorities
· Results-oriented, prioritize work activities, plan and stay organized in order to meet commitments
Communication:
· Outstanding written and verbal communication skills with team members and audiences of all levels
· Interface with various customer and internal stakeholders which consists of senior leadership teams (C-level execs, SVP/VP, Directors) and project level resources such as SMEs
· Plan and oversee the preparation and dissemination of project communications
· Demonstrate the ability to understand the operating styles of others as well as team/client relationships, team dynamics, and adjust behavior accordingly to succeed. Recognize environmental or cultural nuances and adapt
· Excellent presentation, communication (oral & written), and relationship-building skills, across all levels of management
Teaming:
· Proven success in working with teams and executive leadership in a complex company environment
· Team player who effectively integrates motivates and builds relationships with cross-functional team members (local or remote), sponsors, key stakeholders, executives, and other individuals or organizations involved with or affected by the project
· Proven experience working in a matrix environment, managing multiple stakeholders
· Negotiation and conflict resolution capabilities
· Excellent people management skills, including the ability to influence, negotiate and achieve results through others who are not direct reports
· Team player willing to work in an international environment and be part of a global team
· General understanding of Microsoft Azure and O365 concepts
· 3+ years’ experience working in an IT Professional Services or consulting organization supporting companies across multiple industries
· 3+ years of Project Management hands-on experience in managing and delivering Security and IT projects
· Experience or certification of Waterfall and Agile/Iterative methodologies
· Experience presenting to C-level executives (CIO, CEO, CTO, CISO, etc.) as well as to technical subject matter experts
· Demonstrated ability to successfully manage multiple and concurrent projects/customers
· Competency in Microsoft Office suite, Agile and Project Management toolsets (JIRA, Confluence, Rally, VersionOne and/or MS Project)
· Ability to travel to customer locations as needed
· Professional and friendly team
· Competitive salary
· Convenient offices location
· Paid Vacation, Sick Days, etc.
· Microsoft Certifications
· Comfortable workplace
· Possibility of remote work
We look forward to receiving your CVs at lorraine.riley@exelegent.com
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