Healthcare Business Process Outsourcing (BPO) is the practice of healthcare organizations outsourcing non-core business activities to outside vendors. This improves efficiency, saves costs, and allows the practice to focus more on its primary purpose.
In recent years outsourcing has become a necessity within the healthcare industry. Almost every healthcare organization is using BPO in some capacity, but the processes that organizations are willing to outsource are rapidly shifting. Where companies previously focused on eliminating tasks related to IT and data entry the field of Healthcare BPO outsourcing has expanded to:
By outsourcing these essential business functions, providers are able to eliminate their hiring and training costs while enjoying the benefit of having an experienced team working for them. Healthcare BPOimproves the experience for both patients and providers. By easing the burden of back-office tasks, for both the provider and the onsite support staff, BPO for healthcare allows the practice to focus on offering the best and most attentive patient experience possible.
In an ideal world, the cost of providing healthcare should never be a concern for a provider. The reality is most revenue practices receive spent on rent, support staff, insurance, and utilities. Business Process Outsourcing allows providers to reduce these expenses and allocate the additional funds however they see fit.
The ability to outsource can facilitate the growth of practices as it provides flexible and inexpensive resources on short notice. Practices that outsource back-office functions have significantly fewer obstacles to overcome should they want to open a new office, add a new specialty, or expand their services.
Exelegent is the premier healthcare compliance and cybersecurity firm on the East Coast. Having worked with multi-office providers, large hospitals, long-term acute care hospitals, and individual providers, Exelegent became very familiar with the technology and business processes involved in rendering healthcare. Seeing how providers were burdened by billing, IT, and other administrative tasks Exelegent decided to use their compliance and technology background to launch ApexRCM.
ApexRCM is a New Jersey-based medical billing company specializing in Revenue Cycle Management (RCM) and healthcare BPO. Since 2009, ApexRCM has been using a combination of experienced staff, deep analytics, and automation to customize solutions and help remove the complexity of tasks related to medical billing. Our advanced analytics will reveal where your practice may be able to improve the collection rate, first-pass rate, and other key performance indicators.
ApexRCM leverages Exelegent’s technology background to deploy the most powerful cost-effective enterprise tools to practices of any size.
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Company Leadership ANDREW SVINTSISKY Chief Technical Officer
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Exelegent is pleased to announce a strategic alignment with ZENEDGE, a leading global provider of Cloud-based cybersecurity solutions for Web Application Firewall (WAF), DDoS mitigation and Artificial Intelligence.
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